Privacy Policy

Last updated: 9 May 2026

This Privacy Policy explains how Fortress Guides collects, uses, and protects personal data relating to this website and The Hantavirus Home Defence Guide.

Who We Are

This website is operated by Fortress Guides. Address: Unit A 82 James Carter Road, Mildenhall, IP28 7DE. Contact email: homedefenceguides@protonmail.com.

What Data We Collect

We aim to collect as little personal data as possible. When you buy the digital guide, payment, checkout, delivery, and refund handling are processed by Gumroad. Gumroad may collect information such as your name, email address, billing information, payment details, IP address, and transaction history according to its own privacy policy.

If you contact us by email, we collect the information you choose to send, including your email address and message content.

Cookies and Analytics

This website may use cookies or similar technologies for analytics, advertising measurement, and site performance. These may include Google Analytics, Google Ads tags, and Facebook Pixel. These tools can collect information such as device type, browser, pages viewed, referral source, approximate location, and interactions with ads or pages.

Third-Party Services

We may use third-party services including Gumroad for checkout and digital delivery, Google Analytics and Google Ads for analytics and advertising measurement, and Meta/Facebook Pixel for advertising measurement. These providers process personal data according to their own terms and privacy policies.

How We Use Data

We use personal data to provide the product, respond to enquiries, support refunds or customer service requests, understand website performance, measure advertising effectiveness, comply with legal obligations, and protect our business from misuse or fraud.

Lawful Bases Under GDPR

Where UK GDPR or EU GDPR applies, our lawful bases may include performance of a contract, legitimate interests in operating and improving the website, consent where required for certain cookies or marketing technologies, and compliance with legal obligations.

Data Sharing

We do not sell personal data. We share data only where needed with service providers, payment and checkout platforms, analytics or advertising platforms, professional advisers, regulators, or legal authorities where required.

Data Retention

We keep personal data only for as long as reasonably necessary for the purposes described above, including legal, accounting, tax, dispute, and fraud-prevention requirements.

Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, request portability of your personal data, or withdraw consent where processing is based on consent. To make a data request, email homedefenceguides@protonmail.com.

International Transfers

Some service providers may process data outside the United Kingdom or European Economic Area. Where required, safeguards such as contractual protections or adequacy mechanisms may be used.

Contact

For privacy questions or data requests, contact Fortress Guides at homedefenceguides@protonmail.com.